App / Casino
borjeet operates under a defined legal framework that sets out what we owe you and what we ask of you. Access to our platform — including sports markets, live casino tables, and your account wallet — depends on your local law and eligible regions in Bangladesh.
Our legal terms govern every interaction you have with borjeet — from the moment you open an account through each transaction you make using Nagad, Rocket, or Bank Transfer. The policy is written to reflect the actual services we run: sports betting markets, live casino tables, slot lobbies, and the shared account wallet that moves between them. Access to these services depends on your local law and whether your region is currently eligible. We do not extend coverage to regions where access is restricted under local regulation. If you are unsure about your eligibility, the account registration flow will show the applicable conditions before you proceed. Data we hold on your account — transaction records, wallet activity, login history — is retained in line with our data handling schedule. You can request a summary of what we hold at any point through the support route listed in this policy. Any disputes about your account balance, a Nagad deposit, or a Rocket withdrawal are handled through the formal query process described in the rights section below. We keep our policy current; material changes are posted on this page before they take effect, and your continued use after the posted date counts as acceptance.
Not every part of your experience on borjeet falls under the same policy layer. Understanding the scope helps you know where to direct a question and what protections apply.
Your login credentials, account registration, identity verification steps, and session security all fall within this policy. We set the rules for access; you control your credentials and are responsible for keeping them secure on your device.
Deposits and withdrawals through Nagad, Rocket, and Bank Transfer are covered by our transaction policy. The limits, processing steps, and dispute process shown in your account at the time of the transaction are the operative terms.
Game content from our studios — JDB, Pragmatic Play, PlayStar, and Bigtime Gaming — is subject to each studio's own content licensing. Our policy covers how that content is made available to you; it does not override studio-level terms.
External links, payment processors beyond our named rails, and any service not operated directly by borjeet fall outside this policy. We are not liable for third-party terms, data practices, or service interruptions outside our platform.
Bangladesh law and our own policy give you concrete rights over the information we hold and the way your account runs. These are not abstract — each one maps to a step you can take today inside your account or through our support route. You can review the transaction history attached to your account at any time from the wallet section. If a record looks wrong — a Nagad deposit not reflected, a Bank Transfer sitting in an unclear state — you can raise a correction request directly through the account help channel. We will check the record against our logs and respond through the same channel. If you want to update personal details on your account, the profile section shows which fields are editable and which require identity verification before a change takes effect. For anything that cannot be changed in-app, the support route below handles it. You also have the right to ask what data we hold about you; submit that request through the published support contact and we will provide a structured summary.
Open the wallet section in your account to see a full transaction log, including every Nagad, Rocket, and Bank Transfer entry with date, amount, and status.
Editable fields like contact details are in your profile settings. Fields that require verification show the steps inline. Submit a support request for anything that needs our team to action.
Send your question through the account support contact. Quote the section of this policy you are asking about so our team can route it to the right person without delay.
Write to our support contact with the subject line 'Data Request'. We will prepare a structured summary of what we hold on your account and send it to your registered contact within a reasonable period.
For policy-specific queries, use the routes below. Each one is available through the borjeet platform. We do not publish contact details for channels we cannot maintain, so the list here reflects what is currently active.
The live chat option inside your signed-in account is the fastest route for account-level policy questions, including transaction disputes and data requests. Access it from the help icon in the navigation bar.
For formal legal requests — data summaries, policy disputes, or written correspondence — use the email address published in the contact section of the site. Written requests create a record and receive a written response.
The published help centre covers common policy questions including account access, transaction records, and what to do if a Rocket or Nagad payment is not reflected. Check there first before raising a support ticket.
We hold data only for as long as it is needed to run your account and meet our legal obligations. Here is how each area works.
Account data — registration details, transaction records, login history — is stored securely and used only for running your account and meeting legal requirements. We do not sell account data to third parties outside the platform.
We use cookies to keep your session active and to remember your lobby preferences across visits. The cookie notice shown on first visit explains what we set and how to manage it from your browser settings.
Transaction records are kept for the period required by applicable law. After that period, data is either deleted or anonymised. You can request the retention period that applies to your account type through the support contact.
To update data we hold, correct a record, or ask us to delete data no longer needed, contact us through the email route. Include your account reference and a clear description of what you need changed or removed.
These are the questions we see most often about how our legal terms work in practice.
Access depends on your local law and whether your region is currently eligible. The registration flow will show the applicable conditions before you complete sign-up. We do not extend services to regions where access is restricted under local regulation.
Send a written request to our email contact with the subject line 'Data Request' and your account reference. We will prepare a structured summary of what we hold and send it to your registered contact. We aim to respond within a reasonable period after receiving your request.
Open the wallet section in your signed-in account and check the transaction log. If the entry is missing, raise a query through the account support chat with the transaction reference from your Nagad or Rocket app. Our team will check the record against our payment logs and follow up.
This page always shows the current version of our legal terms. Material changes are posted here before they take effect. If you use the platform after the posted date of a change, that counts as acceptance of the updated terms.
Yes. Write to our email contact with a clear deletion request and your account reference. We will confirm what can be deleted immediately and what must be retained to meet legal obligations. Data no longer needed is deleted or anonymised on schedule.
Formal disputes go through the email contact route published in the support section of the site. A written request creates a record and receives a written response. Quote the relevant section of this policy in your message so the query reaches the right team without delay.