borjeet takes your account data seriously. This policy explains exactly what information we collect when you use our platform, how we handle it, and what choices you have — with access subject to your local law and eligible regions.
Account data handled with care
Nagad, Rocket, Bank Transfer context
Your rights, clearly stated
Contact route always available
POLICY POSTURE
How borjeet Handles Your Information
When you open an account with us, we collect the details you submit during registration — your name, contact information and account credentials. When you add a payment method such as Nagad, Rocket or Bank Transfer, we record the transaction reference and wallet identifier associated with that action. We do not store full Nagad or Rocket wallet credentials on our servers; your payment provider handles those directly. We also collect technical data automatically: your device type, browser version, IP address and session activity. This helps us keep your account secure and display the platform correctly on any screen. We may use cookies and similar technologies to remember your login state and preferences across sessions. Data you provide is used only for account management, transaction processing and communicating with you about your account. We do not sell your personal data to third parties. Where we share data with service providers — for example, payment processors or fraud-prevention partners — those parties are bound by data-handling obligations consistent with this policy. Your use of the platform and availability of features depends on your local law and eligible regions.
Nagad
Rocket
Bank Transfer
Account records
Session data
POLICY SCOPE
What This Policy Covers and What It Does Not
Not every digital interaction you have falls under this policy. Understanding where it applies — and where it does not — helps you make informed decisions about your account and the data connected to it. The four areas below outline the boundary clearly.
Account Access
This policy covers data collected when you register, log in or manage your account on borjeet. It applies to the information you enter, the preferences you save and the session data generated while you are signed in.
Transactions
When you initiate a deposit or withdrawal using Nagad, Rocket or Bank Transfer, the transaction reference and wallet identifier fall within this policy. The payment provider's own terms govern how they handle data on their side.
Site Content
Data generated by browsing the sports markets, live casino tables or slot lobbies within your session is covered here. We use this to personalise your lobby view and maintain your account state across devices.
Third-Party Services
Links to external sites, third-party payment pages and game studio interfaces operate under their own privacy terms. Once you leave borjeet, this policy no longer applies to data collected by those external services.
YOUR ACCOUNT RIGHTS
Practical Steps to Review and Manage Your Data
You have real, actionable choices about the data we hold on your account. Start by logging in and opening the account settings page — your profile details, contact information and linked payment methods are all visible there. If something is wrong, you can correct most details directly in the settings fields shown. For changes that require identity verification — such as updating your registered phone number tied to a Nagad or Rocket wallet — the process is described on the relevant settings screen; follow the instructions shown rather than assuming steps not listed. If you want to understand what data we hold beyond what the account panel shows, or if you want to request that we delete your account data, you can raise that through our support route. We handle data requests in line with this policy and applicable rules in eligible regions. Availability of specific rights may depend on your local law.
Review Your Records
Open account settings after logging in to see your registered details, session history and linked wallet references for Nagad, Rocket or Bank Transfer.
Correct Account Details
Most profile fields are editable directly inside account settings. Fields that require verification will show the required steps on-screen — follow those instructions as displayed.
Raise a Data Question
If you need clarity on what we hold or how it is used, contact our support team through the route published on the site. We will respond based on the information available in your account.
Request Data Deletion
You may request deletion of your account data by contacting support. We will process this in line with our retention obligations and inform you of the outcome through your registered contact.
REACH OUR TEAM
Contact Us About This Privacy Policy
If you have a question about how we handle your data, or you want to act on any of the rights described in this policy, reach out through one of the routes below. We only list channels that are visibly published on the site. Response times are not guaranteed and depend on request volume, but every question about data handling is treated seriously and reviewed by the relevant team.
Live Chat
Open the chat widget from any page on borjeet. State your account query clearly so the team can locate your record and respond to your data question directly.
Email Support
Send your privacy or data request to the support email address shown on the Contact page of borjeet. Include your registered contact detail so we can verify and locate your account.
Help Centre
The Help Centre on borjeet covers common account and data questions. Check there first — your question may already be answered with the exact steps needed to resolve it.
HOW WE HANDLE DATA
Data Handling, Cookies and Account Security
We approach data handling through four consistent practices. Each one is grounded in what we actually do — not abstract promises — so you can hold us to them through your account and through our support route.
Cookie Use
We use cookies to maintain your login state and remember your display preferences across sessions. You can review and adjust cookie settings through your browser. Disabling certain cookies may affect how account features display on your device.
Account Security
Your account credentials are stored in hashed form — we cannot read your password. If you suspect unauthorised access, change your password immediately from account settings and notify support through the published contact route.
Data Retention
We keep account records for as long as your account is active and for a period after closure in line with applicable obligations. Transaction references linked to Nagad, Rocket or Bank Transfer are retained for the period required by those obligations.
Policy Updates
When this policy changes in a material way, we will notify you through your registered contact or display an update notice on the site. Continued use of your account after notification means you have acknowledged the updated terms.
POLICY QUESTIONS
Frequently Asked Questions About Your Privacy
These are the questions we hear most often about this privacy policy. Each answer is specific to how borjeet handles data — not a generic statement that could apply to any platform.
What personal data does borjeet collect when I register?
We collect the name, contact details and credentials you enter during registration. If you link a payment method such as Nagad or Rocket, we also record the transaction reference and wallet identifier — not your full wallet login credentials, which stay with your payment provider.
Does borjeet share my data with third parties?
We share data only with service providers necessary for platform operation — payment processors and fraud-prevention partners, for example. Those parties are bound by data-handling obligations. We do not sell your personal data to any third party for marketing or other commercial purposes.
How can I see what data borjeet holds on my account?
Log in and open account settings. Your registered profile, contact details and linked payment references are visible there. For a fuller picture of stored data, raise a request through our published support route — live chat or the support email shown on the Contact page.
Can I ask borjeet to delete my account data?
Yes. Contact support through live chat or the email address on our Contact page and request account deletion. We process this in line with our retention obligations and will confirm the outcome to your registered contact. Some data may be retained as required by applicable rules.
How does borjeet handle cookies on mobile and desktop?
Cookies maintain your login state and preferences across sessions on any device. You can adjust cookie settings in your browser at any time. Switching devices does not reset your preferences if you remain logged in — your session data carries over through the account, not the device.
What should I do if I think my account has been accessed without permission?
Change your password immediately using the account settings screen. Then contact our support team through live chat or the published email so we can review recent session activity on your account. Act as soon as you notice anything unusual — earlier contact gives us more to work with.